We are happy to share these customer comments, and we sincerely appreciate the fact that our customers take the time to give us valuable feedback. We take note of each comment, whether positive or negative, and we use the information to help us stay on top of customer needs. Thank you!
my order arrived 2 days ago,and all I can say is:"I'm very satisfied"!!!
The quality of this weapons-bag is second to none! I can see myself enjoying/using this product for many years to come.
- RG
I received my hakama yesterday. I am inexpressibly delighted with it. This is my first hakama purchase, but I've seen and felt many others on friends and classmates. I was a little worried that the cotton/polyester twill would have too much of that shiny "polyester look" and "feel" as I have seen on so many synthetic hakama before, but this wasn't anything like that. The fabric was heavier than what I was expecting the twill to be, but it's actually just right (I was pleasantly surprised)!
The fit is perfect, and the quality of construction is outstanding!
- SK
In the 6 years that I've been buying dogi, yours are the only ones that fit well and wear well. I'll be a lifetime customer.
- VL
I just wanted to let you know that I received the Hakama (for my daughter) and it fits her perfectly. She is thrilled! Thanks so much for doing a great job!
- BC
I recieved my bokken & tsuba. They look fantastic and I'm sure they will be great to work with. Thank You & look forward to more orders to come!
- A
I received my hakama today. It is a perfect fit!!!!! Thank you very much for advising me in my size choice and for making a wonderful hakama!
- JH
I received my dogi jackets yesterday and they are terrific. Thank you so much for your excellent customer service. You guys are the best!
- JE
The weapons and other products I received were of beautiful quality...they are the finest I have seen in 30-plus years of training. I am very impressed with your company and will be shopping with you for years to come.
- BB
I received my hakama last Friday and I am very impressed with the quality. I have order several hakama's and dogi jackets in the past year trying to find one that was high enough quality and fit correctly. I love this one and can't wait for class to show it off. Thank you.
- CD
I just want to say that I've done nothing but enjoy doing business with your company, from looking out for me with my initial order to this, simply awesome job by everyone on your team. Thank you very much.
- GS
Hola Bu Jin people, You are great. I ordered a woman's dogi set and the pants were too big. I called you and the person was helpful and told me what to do to exchange for a medium and I got my new pants today. Thank you. You rock.
- G
We received our order. It was a birthday gift. My husband was delighted!!! Thank you so much. It is such a pleasure to work with people who care about quality.
- MS
Thank you so much for your email. I really appreciate the support from Bujin. This is our third hakama order and we have received nothing but excellent service. I will certainly be using your company for our future supply requirements.
- CP
I just wanted to let you know that I just received my new bokken, (Onoha Hickory) and I am really impressed. I have purchased many training weapons over the past decade, this one by far is my absolute favorite. I have never been disappointed when purchasing from Bujin. Many Thanks!
- FB
Just wanted to say I ordered a hakama through you, and it was great quality and great service. I had my hakama within a week and a half or ordering. Your service was excellent and I will use you for all my aikido needs.
- JH
I want to congratulate you for the extraordinary service you have. I'm very, very pleased with the product I bought. The exceptional quality, the delivery so fast, the easy way to put an order with you... Thank you very much.
- LL
...By the way, I am using a padded katana case from your 1st production run and it's still going very strong. It's the best case design for training I've ever come across.
- P
I just wanted to let you know, I received my Hakama today and I am most pleased with the work you have done, it is a beautiful piece and I will be honored to wear it. Thank you as well for the quick turn-a-round.
- NB
I just wanted to compliment your quality and customer service. I've ordered 3 gi tops, one gi pant and a samurai bag over the past 3 weeks and they've all arrived quickly and correctly. Whenever I've called, the person answering was very helpful and knowledgeable.
- GN
Just a note to let you know that my bag arrived yesterday on time and in a word it is perfect. In a few more words, it is as I had expected with all ordered modifications as I described them. Thank you very much....
- JR
I just received the Hakama today from the Liban Post, I would like to thank you for everything. I'm really impressed in the quality, it's really great \!\!\! I have no doubt in bujindesign quality \!\! Many thanks again.
- AK
Excellent quality on the samugi and hakama AND incredibly fast delivery for custom design work like this! Thank you!
- LS
"I would just like to say what a fantastic Hakama. I recently bought a 10 oz. 100% cotton blue hakama. I was very surprised to see how big it was upon delivery. After I followed the instructions to prepare the hakama and wash it (hand washing), the hakama did shrink to the correct size. I even compared it to my others, a 5 oz. and an 8 oz. It fits perfectly and moves well while I'm training. The quality of the material and stitching is excellent. Thank you for a fantastic product.
- A.
"Thanks for making such great Aikido zipper pants; after I received mine, my husband and son demanded a pair, too! Now, we are all officially Bujin-ized!"
-JT
"I went to Ikeda Sensei's seminar in Orlando, Fl. last month and I ordered an Aiki koshita style hakama from him. The hakama arrived last week and the fit was perfect. I found the Aiki style koshita to be the most comfortable design I have ever worn. I am recommending it to everyone at the H_P_ Aikikai and to everyone I train with. I hope you get many orders from Fl. In this day and age, companies get letters of complaints but rarely get notified when a customer is satisfied with a product. I just had to let you know how satisfied I am with your product and service.
-DP
I am writing to send my sincere thanks to Bu-jin for making such a wonderful product. This was my first Hakama and I was a little apprehensive at first to order it on-line. I am quite tall and often have a hard time finding clothes that fit me. However, the Hakama that I ordered through Bu-jin fits perfectly! In addition, I was very impressed with the speed of my order. It came within two weeks of my order. So thank you for the great service and I will enthusiastically recommend Bu-jin to everyone.
-AD
I just got my kendo shinai bag in the mail today and would just like to say how pleased I am with its workmanship and quality. Also, your replies to my questions were prompt and helpful, and my order was sent out and arrived on time without any problems. I plan on buying again from you in the future. Do you have a print catalog that can be sent through the mail?
-DA
I just received my hakama. And I cannot say enough wonderful things about the quality of the garment, nor can I say enough about the timely manner in which it was prepared and delivered. I was expecting a wait of at least two weeks, and you surprised me with a much faster preparation and delivery time.
In this day of "instant" everything, it was a delight to see such a wonderfully designed and crafted garment. I am especially happy since I'm somewhat less than easy to fit with the average "off the shelf" garments needed for the martial arts... It fits me perfectly, and I am delighted.
Thank you again for a wonderful garment, and exquisite service. I assure you I will share my happy experience with others in our Kendo club, and anyone else I know interested in quality martial arts supplies.
-WM
"I just wanted to let you know how pleased I am with the woman's uniform I purchased recently. It fits well, washes well, and performs well! What more could I ask? I'm pleased to have found you on-line and look forward to doing more business with you.
-EH
"I recently purchased several products via your website catalog and am absolutely delighted! When I first ordered your weapons case (style F), I was quite impressed with the quality of the workmanship and proceeded to order your Samugi jacket/pants set as well as a 12 oz. white, Aikido Dogi (complete set). Both the Samugi and Dogi are of excellent quality.
Purchases from Bu Jin Design constitute a long-term investment in my training future. I have no doubt that I will enjoy the use of your products for many years to come. Kudos, Bu Jin Design!
-AS
"We are writing to thank you for the very prompt and efficient service we have received from Bu Jin Design. We have just received our second order of weapons bags today and are delighted with service we have received. After our first order arrived, we had some members of our dojo comment to us that they loved the bag design and asked us to organise an order for them. The quality of your weapon bags are first-rate, and a real credit to your organisation. Your web site is very helpful, easy to navigate and above all makes your customers very confident in making a purchase.
-S &PK.
"Just wanted to advise that I received the Weapons Case A this morning via FedEx. Thank you for the quick shipment. I am very pleased with the quality, construction and design of the weapons case. I am sure that I will be making further purchases of martial arts equipment in the future. Thanks again.
-GT
"Once again I am amazed! I ordered three 12oz dogi and asked if you could get them in time for Saotome Sensei's weapons seminar in St Petersburg and you delivered! I received them 3 business days after ordering them. WOW! Great job and now that my wife has started training in aikido I will be ordering a whole list of new stuff. Thanks again!"
-- DR
Hakama
Women's Equipment
